The Covid-19 pandemic has undoubtedly had a huge impact on just about every aspect of our lives – transforming kitchens across the land into home offices and giving patent attorneys a crash course in the joys and challenges of home-schooling. One year on since the first UK lockdown and the ‘new normal’ no longer feels very ‘new’.
Retail sales have been steadily shifting online since web browsers were first created in the 1990s. Data from the UK’s Office for National Statistics shows us that “Internet sales as a percentage of total retail sales” increased from 6.8% in February 2010, to 11.7% in February 2015, to 19.1% in February 2020. With the COVID-19 pandemic forcing the UK into various stages of lockdown since March 2020, internet sales ballooned to a record 36.2% of all retail sales in November 2020.